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Acorn Aged Care Services
Contracted Outputs Volume shows Red if less than Target Volume per Quarter
Use this sheet to monitor your services delivered against your contracted outputs.
Service Item 
(For a description of a service item hold your mouse over the item name.)		 Contracted Number of Clients Contracted  Volume
(No. of hours, trips etc)		 Contacted Unit Price     Contracted Total Purchase Price  Target Volume per Qtr (.25 of contracted volume) Volume Delivered Quarter 1 Volume Delivered Quarter 2 Volume Delivered Quarter 3 Volume Delivered Quarter 4 Volume Delivered
Y-T-D		 Variation from Contracted Volume Value of Services Delivered
Y-T-D		 Variation from Total Purchase Price
Domestic Assistance[1] 232 150  $         12.00  $    1,500.00 38 24 70 99 32 225 -75 2,700 -1,200
Social Support[2] 343 345  $         50.00  $    1,800.00 86 23 67 120 123 333 12 16,650 -14,850
Personal Care[3] 334 463  $         56.00  $    3,000.00 116 90 87 85 89 351 112 19,656 -16,656
Centre Based Day Care
(does not include either meals or transport)[4]		 745 433  $         45.00  $    5,000.00 108 120 100 102 75 397 36 17,865 -12,865
Meals
(Provided at or Delivered to Centre) [5]		 675 456  $         23.00  $    5,000.00 114 85 45 65 75 270 186 6,210 -1,210
TOTAL  AUL 2329 1847  $       186.00  $  16,300.00 461.75 342 369 471 394 1576 271  $ 63,081.00 -$ 46,781.00
[1]
Domestic assistance is normally provided in the home, and includes services such as dishwashing, house cleaning, clothes washing, shopping and bill paying.
[2]
Social Support is normally provided in the client's home but may include accompanying the client on an excursion or trip.  The support is provided to them as an individual and helps them to participate in society.  It includes keeping them company, helping them do paper work, taking them shopping, banking or to attend an appointment.
[3]
Personal Care is normally provided in the home,  and includes helping the client with daily self-care tasks (eg eating, bathing, grooming etc.).  It may include medication monitoring.
[4]
 Centre-based day care refers to assistance provided to the client to attend/participate in group activities and is conducted in a centre-based setting.  It includes group excursions/activities conducted by centre staff but held away from the centre.
[5]
Meals refer to those meals, which are prepared and provided to the client at the centre.
[6]
 Transport is assistance provided so that the client may get out of their house and do chores, attend other activities or community centres, and participate in the community.
[7]
 Respite Care is assistance provided to Carers so they may have relief from their caring role and pursue other activities or interests.  The motivation underlying the assistance to the Carer is essential: a substitute carer is being provided so the carer gains time out.
[8]
 Nursing care is defined as health care provided to a client by a registered or enrolled nurse.
[9]
Nursing care is defined as health/nursing care provided to a client by a registered or enrolled nurse, provided to a client at a Centre.
[10]
 Home Maintenance refers to general repair and care of a Client's home or yard provided by an agency.  This helps the client to live comfortably and safely in their home.  It may include handyman work, repairs, lawn mowing, rubbish removal, wood chopping and repairs to roof or guttering.
[11]
Meals refer to those meals, which are prepared and delivered to the client. It does not include meals prepared in the client's home.
[12]
Other Food Services means any assistance provided during preparation/cooking of a meal at the client's home.  It also includes advice on nutrition, food storage or preparation.  It does not cover the delivery of a meal prepared elsewhere.
[13]
Assessment refers to all assessment (and re-assessment) activities undertaken on behalf of the individual client.  Not all these activities are necessarily undertaken face-to-face with the client.
[14]
Case management refers to the assistance received by a client with complex care needs from a formally identified agency worker.  This person will coordinate planning and delivery of services from more than one agency.
[15]
Case Planning refers to activities which relate to the coordination, planning and delivery of services which are directly attributable to an individual client.    It includes monitoring and reviewing of individual case/service plans as well as organisational and case coordination activities associated with service delivery to the client. 
[16]
 This assistance type covers a number of suportive services to help clients  and carers deal with their situation.  It include one-on-one counselling, advice and information.
[17]
 Allied Health consists of a wide range of specialist services, including podiatry, occupational therapy, physiotherapy, social work etc, provided at the client’s home.
[18]
 Allied Health consists of a wide range of specialist services, including podiatry, occupational therapy, physiotherapy, social work etc, provided to a client at a Centre.
[19]
Home Modification refers to structural changes to the Client's home so they can continue to live and move safely about the house.  It will often include the fitting of rails, ramps, alarms or other safety and mobility aids.
[20]
 A Formal Linen service means that both the linen items and the laundry services are provided to the client, and the cleaning of the linen is done elsewhere.